Integrated facilities management that keeps everything running

One provider for Hard FM, Soft FM, statutory compliance, and property support—so your building stays safe, compliant, and easy to manage.

  • One point of contact and clear ownership
  • Proactive planned maintenance to reduce disruption
  • 24/7 support for emergency and reactive issues


The Problem

Facilities shouldn’t take over your day

If you’re juggling multiple contractors, it can feel like constant fire-fighting. You’re chasing updates, trying to keep schedules straight, and hoping nothing important slips through the cracks.

What people tell us they really want is simple:

  • One person who takes ownership
  • A plan that stops the “reactive only” cycle
  • Clear updates and reporting
  • Confidence that compliance is being handled properly

That’s what our integrated Facilities Management service is built for.


What We Do

Everything your building needs, managed in one place

Hard Facilities Management

Planned and reactive maintenance to keep critical systems working and reduce costly surprises.

Includes: Mechanical & electrical maintenance, building fabric upkeep, planned maintenance schedules, reactive repairs

Statutory Compliance Management

Support for essential checks, tracking, and documentation—so deadlines don’t become last-minute stress.

Includes: Fire safety support, Legionella testing, EICR & PAT testing, gas safety inspections, asbestos management

Soft Facilities Management

Day-to-day services that keep your building clean, secure, and comfortable for the people using it.

Includes: Cleaning, security (including CCTV and access control), waste management, landscaping

Property & Project Management

Support for refurbishments, changes, and longer-term planning—without losing grip on day-to-day operations.

Includes: Refurbishments, lease support, void management, asset planning support

Additional Support Services

Add-ons that make life easier on site, delivered alongside your core FM plan.

Includes: Porterage, catering, and other support services as needed


What You Get

What “One Provider” Looks Like In Real Life

If you’re juggling multiple contractors, it can feel like constant fire-fighting. You’re chasing updates, trying to keep schedules straight, and hoping nothing important slips through the cracks.

Delivery

  • Planned maintenance and scheduled visits
  • Reactive support when something breaks
  • Soft FM delivery alongside technical services
  • Compliance checks managed and tracked
  • Property and project support when you need it

Control & Peace Of Mind

  • Clear ownership (no finger-pointing)
  • Fewer people to chase for updates
  • Reporting that shows what’s done and what’s next
  • Asset management and long-term maintenance planning support
  • A safer, more efficient, more comfortable building for staff and visitors


Compliance Spotlight

Support that’s organised, tracked, and taken seriously

If you’re responsible for compliance, you don’t just need checks—you need a system that keeps everything visible and under control.

Common areas we support:

  • Fire Risk Assessments, Alarms, Extinguishers

  • Legionella Testing

  • EICR and PAT testing

  • Gas Safety Inspections

  • Asbestos Management

We’ll help you get organised with a clear view of what’s required and what’s coming up next.

Yes—compliance can sit within your wider FM plan, so it’s not managed in a separate silo.


Choose Your Service Model

Not sure how much to outsource? Start where you are.

Single Service

Best if you only need one area right now (for example, compliance checks or a specific maintenance requirement).

Multi-service

Best if you want a few services handled together, but still prefer separate scopes.

Integrated FM

Best if you want one provider across Hard FM, Soft FM, and compliance—with one plan, one point of contact, and clear accountability.

You can start with what you need today and expand later. The goal is fewer headaches—not forcing you into a bigger package than necessary.

How We Work

Our Approach Is Straightforward

Step 1

Understand your building and priorities

We learn what you manage, what’s not working, and what “good” looks like for your site.

Step 2

Build the service plan

We map out planned maintenance, compliance needs, and the right Soft FM support.

Step 3

Mobilise and coordinate

We put the schedule, contacts, and reporting in place so delivery is organised from day one.

Step 4

Deliver day-to-day, respond when it matters

Planned work gets done on schedule, and reactive issues are handled with clear ownership.

Step 5

Report, plan, and improve

We keep things visible and proactive with reporting, asset oversight, and forward planning.

How We Work

Our Approach Is Straightforward

Step 1

Understand your building and priorities

We learn what you manage, what’s not working, and what “good” looks like for your site.

Step 2

Build the service plan

We map out planned maintenance, compliance needs, and the right Soft FM support.

Step 3

Mobilise and coordinate

We put the schedule, contacts, and reporting in place so delivery is organised from day one.

Step 4

Deliver day-to-day, respond when it matters

Planned work gets done on schedule, and reactive issues are handled with clear ownership.

Step 5

Report, plan, and improve

We keep things visible and proactive with reporting, asset oversight, and forward planning.


Who We Support

Built for busy facilities and property teams

Commercial Buildings

Industrial Sites

Education Settings

Residential Buildings

If you’re managing a building where safety, uptime, and compliance matter, we’ll help you keep everything under control.

Frequently Asked Questions

These are the questions we hear most from facility managers, property teams, and building owners.

Yes. If you’re currently juggling separate contractors, we can help simplify things by bringing services under one provider with a clear plan and point of contact.

Yes. We provide planned maintenance to help prevent issues, and reactive support when urgent problems need attention.

Yes. Gemini Facilities covers Hard FM, Soft FM, and compliance, so you can reduce supplier complexity and improve accountability.

Yes. We offer 24/7 support for emergency and reactive issues, so you’re not left waiting when something critical happens.

You receive detailed reporting, plus asset management and long-term maintenance planning support—so you can make informed decisions and stay proactive.

Start with a conversation about your building and priorities. From there, we’ll outline what’s needed, what can be improved quickly, and what a sensible service plan looks like.

Talk to us

Tell us what you manage and what’s getting in the way—we’ll suggest a practical next step.

Good next steps might include:

  • Bringing multiple services under one provider
  • Setting up a planned maintenance programme
  • Getting compliance checks organised and tracked
  • Adding Soft FM support like cleaning, security, waste, or landscaping