Get In Touch With Us

We’re here to support you with reliable, responsive and cost-effective Facilities Management services across Birmingham and the UK. Whether you need urgent assistance, want to request a quote or simply have a question about our FM solutions, our team is ready to help.


How Can We Help?

Choose the best option and we’ll route you to the right team

New Business / Service Enquiry

For integrated FM, Hard FM, Soft FM, compliance, or property/project support.

Existing Client Support

For reactive issues, planned works queries, or service updates.

Careers

For roles in maintenance, compliance, cleaning, security, or on-site support.

Suppliers / Subcontractors

For partnership opportunities and supplier queries.

Other Enquiries

Anything else, just tell us what you need.

Make an Enquiry

Is your query urgent? *

Contact Information

Address

60 Cato Street, Birmingham, B7 4TS

Email

[email protected]

Phone

0121 551 6001

The quickest way to get a useful answer

If you can, include:

  • Building type (commercial, industrial, education, residential)
  • What’s happening now (and what you want to improve)
  • Any key dates (compliance deadlines, planned works, move-in/out dates)
  • Number of sites (if multi-site)
  • Whether you want one provider or a specific service line

If you’re currently juggling multiple contractors and it feels like constant chasing, you’re not alone—most people come to us because they want one point of contact and clear ownership.

Existing Client Support

Already a client and need support?

Urgent Issues

If you have an urgent issue, use your dedicated helpdesk route so it can be picked up quickly. We provide 24/7 support for emergency and reactive issues.

Non-Urgent Updates

For planned works queries, reporting requests, or service questions, send your message with:

  • Site name / postcode
  • The issue or request
  • Any reference numbers (if you have them)
  • Best contact details for access/attendance

What We Can Help With

What we’re typically asked about

Planned Maintenance Programmes

Reactive Repairs and Call-Outs

Compliance schedules and documentation

Cleaning, Security, Waste, and Landscaping

Refurbishments and project coordination

Reporting, asset management, and forward planning


What Happens Next

What happens after you get in touch

Step 1

We read your message and route it to the right person

Step 2

We come back with the next step (questions, a site visit, or a proposal outline)

Step 3

If you’re moving to integrated FM, we’ll map out a sensible mobilisation plan

Frequently Asked Questions

These are the questions we hear most from facility managers, property teams, and building owners.

Yes. If you’re currently juggling separate contractors, we can help simplify things by bringing services under one provider with a clear plan and point of contact.

Yes. We provide planned maintenance to help prevent issues, and reactive support when urgent problems need attention.

Yes. Gemini Facilities covers Hard FM, Soft FM, and compliance, so you can reduce supplier complexity and improve accountability.

Yes. We offer 24/7 support for emergency and reactive issues, so you’re not left waiting when something critical happens.

You receive detailed reporting, plus asset management and long-term maintenance planning support—so you can make informed decisions and stay proactive.

Start with a conversation about your building and priorities. From there, we’ll outline what’s needed, what can be improved quickly, and what a sensible service plan looks like.